Mailbox Management and Mailbox Quotas / Searching for Messages

Employee Productivity - Mailbox Management and Mailbox Quotas

Mailbox quotas are a feeble attempt for IT departments to manage the size of their email servers to reduce back up times, increase reliability, and control storage costs. This action is a direct assault on the users' desires to save all email forever and not be bothered with housekeeping tasks, decisions on which emails to delete, or even worse - moving messages to PSTs or forwarding them to their personal email accounts at Hotmail, Gmail or Yahoo.

Solution:
It captures every email a user sends and receives into a fully indexed and searchable archive accessed from a browser or Outlook Add-in. The user has an unlimited size mailbox that contains every message ever sent or received.

IT Benefits and Gains Control over Retention
The IT department can set a rule on the email server to delete all emails older than a specified period - i.e. one year. Result - the email server gets smaller, backups run faster, and storage costs are kept under control.

Employee Productivity - Searching for Messages

"Folder-itis" is a horrible IT user problem. Users want to be able to find emails quickly - so they create folders to manage the flood of messages in the hope that if they need the message again, they can scan through all the messages in the folder and find the right email.

Problems abound with storing messages into folders:
* Drag and drop the message into the wrong folder - you'll never find it
* Only drag and drop messages from the Inbox - misses the last part of a conversation - what was Sent
* Too many folders - start with a few and then add more sub-folders
* Mailbox quotas - forcing users to have PSTs with similar folder structures

Solution:
It captures every email a user sends and receives into a fully indexed and searchable archive accessed from a browser or Outlook Add-in. The user has an unlimited size mailbox that contains every message ever sent or received. They can search for any word or words in a Subject line, Message body, or Attachment. They can search for email addresses, attachment types and target any date range. The results can be email messages, attachments, email addresses, and data ranges.